Forgiveness can be a complicated and misunderstood concept. It doesn't mean what happened was okay, that trust is automatically restored, or that someone gets continued access to you. It means releasing yourself from the ongoing weight of carrying pain you were never meant to carry alone, again and again, as many times as it takes.

If you know you should say no but keep saying yes anyway you're not alone. For healthcare professionals, executives, and caregivers, saying no is hard in particular ways. Here's why, and how to start practicing.